Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do itĪfter the restart, a log will open when logging in. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)Īccept the EULA ( I accept), then click on Scan

Please use 'Text file (*.txt), then name the file and save to a place of choice, recommend 'Desktop' then attach to replyĭownload AdwCleaner by Malwarebytes onto your Desktop.

Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend 'Desktop' then attach to reply Then click on 'History' that will open to a historical listĭouble click on the Scan log which shows the Date and time of the scan just performed.Ĭlick Export > From export you have two options:Ĭopy to Clipboard - if seleted right click to your reply and select 'Paste' log will be pasted to your reply To get the log from Malwarebytes do the following:Ĭlick on the Detection History tab > from main interface. When the scan completes quarantine any found entries. Scroll down to 'Scan Options' ensure Scan for Rootkits and Scan within Archives are both on.Ĭlsoe out the settings window, this will take you back to 'DashBoard' select the Blue 'Scan Now' tab. Open Malwarebytes, select > small cog wheel top right hand corner, that will open 'settings' from there select 'Security' tab. When the install completes or Malwarebytes is already installed do the following: If you do not have Malwarebytes installed do the following:ĭownload Malwarebytes version 4 from the following link:ĭouble click on the installer and follow the prompts. Lets gets some logs and see what is happening with your system.

Hello Vordead and welcome to Malwarebytes,

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